We work with a union of delivery drivers and a network of delivery persons/dispatch riders, depending on the product type, size, and distance.
- Our delivery rate is peculiar to each customer based on their location, type and size of goods ordered, as it determines the best delivery vehicle option and the best rate gotten from the drivers.
- For use of dispatch riders managed by logistics companies, we operate a “pay to order” model as estimated delivery time is currently impossible with Dispatch Riders and their management companies
- For use of affiliated delivery drivers, we require an advance payment of the delivery fee as a sign of the commitment of the customer and in situations for items with free delivery, a percentage of the good’s price to be paid and the rest is to be paid on delivery
- For use of delivery persons, we operate a “pay on delivery” model as they are trackable
- Delivery fees also vary with the size/bulk of the customer’s order which determines the type of vehicle to be used.
- Outside Lagos Orders: this will be dropped off for waybill via haulage / logistics companies that ply the customer’s route. The cost of taking it to their park will be the responsibility of the customer, except otherwise agreed with the admin. The waybill cost for delivery is determined by the haulage / logistics company and they require a physical assessment before cost can be given.
Delivery Schedule:
- Same or Next Day delivery: this depends on the time the order was made and the bulk of items in the order
- Customer Schedule: you can schedule a date for delivery close to your order date. To ensure you get the items on your list, kindly make a delivery advance payment to secure your order and provide an exact address for delivery and contact details.
- Waybill / Outside Lagos Order: The duration for delivery is averagely 2 – 7 working days from when the item was dropped off for waybill (after payment of goods has been made by customer). There may be delays due to issues encountered by the logistics company either on the road or availability of vehicles going to the customer’s state.
